Walkthroughs

Ahsay Guides

• KISOBM - How to Delete Unwanted Backup Data
• KISOBM - How to check if the KeepItSafe service is running
• KISOBM - How to configure Retention Policies
• KISOBM - How to configure a File Backup Set
• KISOBM - How to install KISOBM

Veeam Guides

• Veeam Office 365 - Most Common Error Message Resolutions
• Veeam Office 365 - How to create a Self-Signed Certificate
• Veeam Office 365 - How to activate service with Modern Authentication in KeepItSafe Portal

Unified Threat Management / Cloud Link Device guides

• VOIP Troubleshooting Tips
• Setting a Static IP address on your Cloud Link device
• VPN Configuration
• OmniWAN Configuration

Getting Started

• End of SHA-1 Support & Updating your Jungle Disk installation.
• Updating your Jungle Disk install
• Getting Started with Jungle Disk (Formerly Workgroup) Edition
• Getting Started with Jungle Disk Server
• Updating Jungle Disk Workgroup on macOS Ventura
• Setting up your Jungle Disk Account (for admins)

See all 9 articles

Using the Jungle Disk Application

• Changing Drive Type for Network Drive - Windows
• Back to Basics: A Jungle Disk (formerly Workgroup) Activity Monitor Crash Course
• Migrating my Jungle Disk Application to a new machine and continuing backups
• Transitioning From Server Edition to Jungle Disk (Formerly Workgroup)
• Creating a new Online Disk and configuring a new backup
• Retention settings - What is the default and how do I change it?

See all 26 articles

Using the Online Control Panel

• Managing Users
• Deleting Online Disk
• Configuring Backup Reporting Notifications (Email & RSS Feeds)
• How to update billing information
• Connecting a Personal Amazon S3 Account (Root Access Key)
• Using Amazon IAM Users to Access Personal S3 Buckets

See all 10 articles

Using the Jungle Disk Mobile App

• iOS App Setup & Use
• Android App Setup and Use