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  1. Jungle Disk Support
  2. Troubleshooting

Troubleshooting

SafetyNet

  • 22 Errors when backing up

TeamPassword - Logging In

  • Installing TeamPassword extension
  • Lost or forgotten master password
  • Log in using backup codes
  • Google Sign In
  • Common 2-Step Verification Issues

TeamPassword - General Help

  • Mobile app - TeamPassword
  • Roles - TeamPassword
  • How to change your Email/Username or your password in TeamPassword.
  • Exporting Passwords
  • Directory of Team Password Guides
  • TeamPassword - Adding/Removing Users to a Group
See all 13 articles

Configuring Third-Party Apps to Work with Jungle Disk

  • Recommended Exceptions to add in Antivirus and Firewall
  • Excluding Jungle Disk in Windows Defender

Problems and Solutions

  • Handling Ransomware
  • Accessing Jungle Disk in GNOME
  • Verbose Logging: How to record an error
  • Restarting the Jungle Disk Service
  • Troubleshooting Common Jungle Disk Questions
  • Missed/Errors in Backups
See all 28 articles
Jungle Disk Support

US: 1-888-573-8649 | Sales: 1-888-601-0401 | Billing: 1-888-571-8963

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