iOS App Setup & Use

The Jungle Disk iOS App is a perfect way to always have secure access to your files; wherever, whenever.

Click here to view the application on the iTunes website.

Tell us what you think! Please provide feedback about the app, or suggest features to add to the app; click here.

The purpose of this guide is to provide a reference for setup and use of the app. Click on any of the topics below to expand that section and learn more. Should you have any additional questions about the app, please submit a ticket here.

This app works with Jungle Disk Workgroup, Desktop, and Lifetime subscriptions. If you have a Lifetime subscription, you MUST have a Plus Subscription as well. To purchase a Plus Subscription, click here.


Current Version: 2.0.1

Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod Touch. This app is optimized for iPhone 5.


Getting Started

Download & Login to the App


Step 1: Open the App Store and Search "Jungle Disk." Tap the "free" button to download the app. If you had previously downloaded the app, you'll see the cloud icon like in this picture.

Step 2: Opening the App will bring you to this login page

Step 3: To log in, Desktop and Lifetime users will use the account admin credentials (email/password) to login. For Jungle Disk and Workgroup accounts, you will enter your username, password, and domain. The domain field will only show up if an email address is NOT used.

Step 4: Once your credentials have been verified, you must set a 4 digit numeric PIN. This will be used to get access to your files after a period of inactivity in the app.

Step 5: You should now see the online disks to which you have permissions

Step 1Step 2Step 3Step 4Step 5


Using The App

Browsing Files - Online Disks and Local Disk


Browsing files in the Jungle Disk App is as simple as tapping. From the main page of the app, select one of your Network Drives and tap through any folders you have and access the files contained within. As a rule, folders/sub-folders will always appear the the top of the list of items within a folder.

In the event that you use multiple Network Drives through the Jungle Disk App, an easy way to move back to the main page of the app is to swipe the screen from left to right. This is a great way to quickly access your Local Disk after downloading a file.

Main PageFolder StructureFiles & FoldersReturn to Main Page

Downloading Files to the Local Disk


Step 1: Select the Network Drive from which you want to download files and navigate to the folder that contains the file you wish to download.

Step 2: Tap on the file that you wish to view in order to reveal the different actions that you can take with that file.

Step 3: Tap the “download” button so that the file downloads to the “Local Disk” on your device.

Step 2Step 3Local Disk View

Opening Files - Preview, Editing, and 3rd Party Apps


Opening documents from the Jungle Disk App is very simple. Some documents can be previewed directly through the app, but most files will need to be opened, viewed, and even edited through other applications that support the particular file type being opened. A file MUST be downloaded before it can be viewed.

Once a file is downloaded to your “Local Disk” you will see a small “file” icon appear on the far right of of any file that has been downloaded. By clicking this small icon you can preview said file, but if the file type cannot be previewed, click the square icon in the top-right corner of the preview page to select an app to open the file; simply select the app of choice proceed. If you edit a document with the intention of uploading the changes that you make, take a look at the section, “Uploading Files.”

Local Disk FilesFile PreviewNo File Preview AvailableExternal App Options

Sharing Files - AirDrop, Email Link, and Email Attachment


The Jungle Disk App gives you a few different methods of sharing files with users external from your Jungle Disk account. The app allows you to add files as attachments to email messages, email Public File Sharing links that can be used to download a file (this can be handy for files that are too large to attach in an email), and to use the iOS AirDrop feature to directly send files to other contacts on your same wifi network.

Email as Attachment: To email a file as an attachment, go to your Local Disk, tap on the file, and then click "Email." To send a file as an email attachment, the file MUST be downloaded to the device's Local Disk. Provided that you have added an email account to your device, this will pop up an email composition screen with the file attached. Keep in mind that some documents may be larger than what your email provider can send or that your recipient's email provider can receive.

Email Link: Rather than send a file as an attachment, you can send an email that contains a "download link" that will allow the recipient to simply click the link and download the file. This is a great solution for files larger than 25 MB, as many email providers do not allow attachments larger than this.

AirDrop: The iOS AirDrop feature allows you to easily send files to other iOS devices that are connected to the same wifi network and have bluetooth enabled. To AirDrop a file to another device, you MUST have downloaded the file to your Local Disk. To share via AirDrop, access your Local Disk and tap the file that you want to send. Tap the AirDrop symbol and within a few moments any devices available for AirDrop will appear. Once your target appears, click on their icon and proceed.

Send as AttachmentSend Email LinkAirDrop

Uploading Files - In App and 3rd Party Apps


The Jungle Disk App allows a number of way to upload files to your Network Drive. Whether you want to upload files from email attachments or from apps that support sharing with other apps. You can also upload items directly through the Jungle Disk app; you have the option to upload from your camera roll or directly through the camera.

Upload from Email: Uploading attachments from your email is simple. All you need to do is preview the attachement and clock the square in the top right hand corner. This will give you the option to "Open in Jungle Disk" and this will take you back to the app and walk you through the remainder upload process

Email with AttachmentOpen AttachmentChoose a directoryName the fileSuccess!


Upload from Jungle Disk App: You have the ability to upload images and videos from your camera roll or from the camera directly. Navigate to the directory where you want the image to be stored, click the icon in the top right hand corner and select "upload." Proceed to select what you want to upload, what it should be named, etc. and you'll have uploaded your image!

Choose a directoryClick the options iconChoose upload typeName the fileSuccess!

Deleting Files - Online Disk vs. Local Disk


Because the Jungle Disk app allows downloading of files directly to your device, you'll see your Network Drives and a "Local Disk" on the main page of the app. It's very important to understand the difference between the two. When you delete items from your Local Disk you are only deleting them from your device, but when you delete from one of your drives, you are completely deleting a file from the drive (though, dependent on settings, it may be recoverable though our computer application)

How to Delete a File: In either scenario (Local or Network), when you want to delete a file, simply tap the file to reveal actionable options from the bottom of the screen. Tap "Delete" and then confirm by clicking "Delete" in alert the pop-up

Your DrivesHow to DeleteLocal DiskNetwork Drive
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