Restarting the Jungle Disk Service

This can be helpful especially if:

  • Your drives are not connecting when you start your computer/log in
  • You're unable to use your Network Drive like you're used to

 

You will access the services list by using a Run command. To begin, press Windows Key + r and type services.msc.

 

Next, right-click the JungleDiskWorkgroupService service and select Restart (Start if it's not currently running).

 

The example provided was restarting the service for the Workgroup Edition. Here are the service names if you are using another version of Jungle Disk.

  • Simply Backup: JungleDiskSimplyBackupService
  • Desktop Edition: JungleDiskService
  • Server Edition: JungleDiskServerService

You will access the service through the Activity Monitor by selecting Help > Manage Background Programs.

 

Next, enter your system username and password (Not your Jungle Disk username and password).

 

Select Stop, wait 1 minute, then select Start. (Select Start if the service is currently not running)

Open Terminal and then run one of following commands (the appropriate command will vary based on distribution and version):

  • Jungle Disk Server Edition:
    • sudo service junglediskserver restart
    • sudo /etc/init.d/junglediskserver restart
    • If neither of these work, run  ps aux | grep jungle and then run sudo kill <PID> using the PID for the junglediskserver process.
    • Then you can start the junglediskserver process using sudo /usr/local/bin/junglediskserver
  • Jungle Disk Desktop
    • Run  ps aux | grep jungle and then run sudo kill <PID> using the PID for the jungledisk process
    • You can then re-open the app through your GUI
  • Jungle Disk Workgroup
    • Run  ps aux | grep jungle and then run sudo kill <PID> using the PID for the jungledisk process
    • You can then re-open the app through your GUI

If you find yourself having to restart the service often (Windows):

  • Do you have antivirus software installed? If so, check out this list of Exceptions to add to your Antivirus program: Link
  • In Windows, you can set the service to automatically restart upon failure by right-clicking the service, clicking Properties, clicking the Recovery tab, and setting all three "failure instances" to Restart the Service. 
Was this article helpful?
11 out of 14 found this helpful
Powered by Zendesk