Getting Started with Jungle Disk Workgroup Edition

Jungle Disk is a multifaceted Cloud Backup software paired with Network Drive capabilities to help individuals or teams stay connected to their work, wherever they are.

Jungle Disk will allow you to:

  • Backup data using your choice of Rackspace Cloud Files or Amazon S3.
  • Protect data with AES-256 encryption using a key that you control.
  • Share files between employees and securely access data from outside the office.
  • Access and Manage data remotely using any Mac, Windows, or Linux computer with equal functionality on each platform.

Let’s get started!

I'm Setting Up a New Jungle Disk Account for Account Admin

Step 1: The Control Panel

The Jungle Disk Control Panel is a secure site where you can perform administrator tasks. Think of it as the “bookkeeping” part of your Jungle Disk experience. We recommend bookmarking your Control Panel for easy access. Don’t forget to note your login credentials (admin email and password)!

To log into the Jungle Disk Control Panel, you can visit (To log in, use the email address and password you used during the sign-up process)

This will be the page you will use whenever you need to:

  • Check your Invoices
  • Update your Billing Information
  • Add or Remove Users
  • Edit User Passwords/Permissions
  • Add or Delete Online Disks
  • Check Usage/Backup Reporting

Step 2: Domain Setup

After logging into the Control Panel, click the admin drop down in the upper right corner. Select "Domain, then enter the name you'd like to use for your domain.

  • The "domain" field will be used to log into our software and into Web Access (Web Access is an Online tool used to view data you've uploaded to the Network Drive).
  • For the domain name, you can use anything you wish as long as it is not already taken. We suggest using something easy to remember and representative of you, your team, or your company. Take note of this once you create it, as you will need this during the software configuration.


Step 3: User Setup

Now that the domain is set, you need to create a User. If you'll be using Jungle Disk across a team, you may need to create several users.

Before we continue with our discussion, let us define a few key terms:

  • User: A non-administrative user who will be using software to backup files and access files stored through Jungle Disk. The domain you set and their username/password will be what they use to verify their account with our software.
  • Online Disk: Main storage point for Jungle Disk, this is where files and backups are stored. Accounts can have multiple Online Disks that can be accessed by one or many Users. Administrators can set "permissions" for users' access to disks.

From the main page, click "Manage Users & Permissions". Under the "Create a New User" heading, enter a username, password, and tags (optional, but may be helpful if you're setting up for a team).

Please note that tags are used if you want to sort your team members into separate reports; such as finance, marketing, etc. Users will not see their tag or know that their account is tagged.

Underneath this section is the "Private Online Disk" check-box. If checked, this will create a new Online Disk with the same name as this username. This username will also be given Read/Write access to this Online Disk automatically. Step 4 of this guide will go over how to create Online Disks manually.

There are also some other options here, such as the storage provider, location, and additional security.

Click the "Create New User" button to complete this step. Within 5 minutes, you'll be able to log into our software and Web Access with this username. To get a quick link to your Web Access site, on the top of the Control Panel, click on the Online Disk drop down, then Web Access. 


Step 4: Online Disk Setup

After you have set up your user(s), you may want to create additional online disks for you or your other users to access.

This is particularly useful in a team-based environment if, for example, you have two groups who need to access different sets of data. Your financial department may not need access to your developers' content, so you can set up a separate Online Disk for each group.

To create a new Online Disk, Click the "Online Disk" drop down on the top of the Control Panel. Next, select "Manage/Add Online Disks". You may want to use a name that represent the content of that disk; such as, "Finance" or "Documents."

Please note that the name of this disk cannot be changed after it's created

An option not provided in the Step 2 "Private Online Disk" is the "Reporting User". To explain this in more detail, we have two types of Usage Reports: one that centers around the amount of data stored in an Online Disk, and the other that centers around the amount of data stored in an Online Disk for which one user is responsible. Click Here to see more information about Backup Reporting.


Note: You can ignore this section if you only wanted to have a single username (this account is just for you) and you opted to create your Online Disk via the "Private Online Disk" option when setting up your username.

If you will have more than one user accessing an Online Disk, you will need to manually apply access rights for those users. Access can be set up in three different sections in the Control Panel; one example is included below.

  • Click on the "Users" drop down, then Manage Users.
  • Select the user that need access applied.
  • Under the "Online Disk Access" heading select an Online Disk, select the desired level of access, click the "Add" button.


I'm Installing and Setting Up the Software

Download and Install Software

Visit the downloads page. Be sure to select the appropriate version of the software for your computer

Windows Download/Install Help

  1. After you click on the download link for the correct version of your operating system, you'll see a pop-up. Click Save File
  2. If the install package does not open on it's own, check your browser's downloads area for the .msi file and open it
  3. You'll be presented with another pop-up, click "Run"
  4. You'll now be taken through the setup wizard for your new software where you'll accept the End-user License Agreement, select the software's install location, and finally install the software
  5. Once fully installed, you'll be prompted to restart your computer. If you do not restart at this point, you'll be unable to continue on to the setup and configuration of the software

Macintosh Download/Install Help

  1. After you click on the download link for the correct version of your operating system, you'll begin to download the .dmg that contains the software
  2. If the .dmg does not open on it's own, check your desktop or download stack
  3. Open the .dmg and drag the Jungle Disk icon into the Applications folder
  4. If you are presented with a message that says the software will not open because it is from an unidentified developer, go to your Applications in finder and "right-click" the Jungle Disk app and select "open"

Setup and Configuration

Account Information

The first step in the installation wizard is to verify your account information. The user login details are provided by your Account Administrator and should consist of a DOMAIN, USERNAME and PASSWORD.


Backup Online Disk Selection

Select the Online Disk you will want to create your backups in from the drop down menu.

Automatic Backup

During this step you can set up the Automatic Backup feature. You can always enable or change these settings later via the "Configure" area of the Jungle Disk Workgroup Edition software.


Click me if you want to learn more about Backup Vaults

Network Drive (This feature may be disabled by your Account Administrator)

To enable the Network Drive feature, simply select your desired Drive Letter (Windows) or Drive Name (Mac/Linux) and the maximum cache size to be used.

  • The Drive Letters and Drive Names you select here will be used to identify these drives on your computer
  • The "Cache Size" refers to the maximum amount of space Jungle Disk will be allowed to use on your hard drive.

Please note that if you are running Antivirus software you will want to ensure it is properly configured to ignore the Jungle Disk Network Drive and not scan it. Failure to do so could result in undesired behavior of your Network Drive. Take a look at this article for more information on working with antivirus software


Sync Folders (This feature may be disabled by your Account Administrator)

The Sync Folders feature works with your Network Drive to help make your data available anytime, anywhere; even if you're offline. By selecting specific folders on your computers to leverage the Sync feature, those folders will stay in sync across all of your computers.

Click me if you want to learn more about the Sync Folders option

Learn more about Jungle Disk

Overview of Jungle Disk Features

This area of the support site covers the features of Jungle Disk more in depth

Using the Jungle Disk Application

This area of the support site covers additional things you can do in the Jungle Disk software application

Jungle Disk Account Administration

Usage Reporting

This article covers how to use the Usage Reporting tool in the Control Panel

Backup Reporting

See this article if you'd like to know more about getting Backup reports sent directly to your inbox or favorite RSS reader.

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