How can we help?

Welcome to the Jungle Disk Support portal. Here you will find multiple resources, including Community Forums, User Guides, FAQs, and our Ticket based support system.

We encourage you to review the Community Forums, User Guides and FAQs prior to submitting a support ticket, as it is likely your issue is a known issue, with a published resolution.

If you are still unable to resolve your issue send a ticket our way and we'll make every effort to help you find a resolution.

Community Forums: Connect with community members to find a resolution to a common problem, suggest a feature enhancement, or provide us with constructive feedback...
	General Discussion - Talk with community members Feature Requests - Submit your idea (We're always looking for input) Customer Feedback - Tell us how we're doing Reseller Community - Reserved for our Resellers *

User Guides: Lost? Our guides provide step-by-step setup for each edition and operating system to suit your needs. There are also a few videos if you'd like to follow along...
	Simply Backup Edition Desktop Edition  Workgroup Edition Server Edition

FAQ's: Wait! Someone probably already asked that question. Here is a list of common issues we see every day...
	What's the difference between a Legacy Backup and Backup Vault?  Problem processing your Jungle Disk Purchase Linux Command Line Integration Options More Solutions... (Billing | Software)

Search: Copy/Paste an Exception or Error Code here. You'll likely find a resolution in a forum or FAQ.

Ticket Support: Are you totally stumped? If the community, user guides, or FAQ didn't help, send us a ticket and we'll get try to get back to you within 4 to 8 hours.
	View your past tickets Submit a new ticket

 * To obtain access to the private Jungle Disk Reseller Community, please submit a support ticket.