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Announcements (2)

New features, fixes, and other important announcements.

 
Account / Billing Solutions (6)

Guidance on managing your Jungle Disk accounts and billing issues.

 
Product Support Solutions (66)

Solutions, tips, answers to frequently asked questions and known issues.

 
User Guide : Jungle Disk Simply Backup (20)

TABLE OF CONTENTS:


1. Getting Started

2. Installation & Setup
3. Using Jungle Disk Simply Backup
4. Configuration Options

Jungle Disk Simply Backup is designed for anyone who has data they want to protect—even on multiple computers.

Jungle Disk Simply Features

  • Securely backup more files faster using less storage space
     
  • Restore data if lost or corrupted
     
  • Protect all your computers for one monthly fee
     
  • Supports both Mac and Windows computers


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User Guide : Jungle Disk Desktop Edition (28)

TABLE OF CONTENTS:


1. Getting Started

2. Installation & Setup
3. Using Jungle Disk Desktop Edition
4. Configuration Options

There are 3 main features of Jungle Disk Desktop Edition 3.0 and you can choose to use any combination of these features to meet your specific needs.

  • Network Drive

    The Jungle Disk Desktop Edition allows you to access your online storage as network drive to allow you to drag & drop, edit files directly to the drive, and copy files back to your machine just as easily.  Watch a video on enabling the Network Drive feature >>

  • Automatic Backup

    The Automatic Backup feature allows you to keep files and folders on your local machine backed up automatically. With a Backup Vault, your automatic backups are stored in a separate, secure area of your Online Disk, distinct from the Network Drive and offers efficiency and performance features such as compression and de-duplication.  Watch a video on creating a Backup Job >>

  • Sync

    With Sync, you can keep a local folder synchronized with a folder on your network drive, allowing you to work out of your local directories and have everything instantly stored in the cloud. If you go offline, you can keep working and have your changes sync back up when you come online. You can sync the same folder on multiple PCs, allowing you to seamlessly share files with all your PCs through the cloud. Watch a video on enabling the Sync feature >>


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User Guide : Jungle Disk Workgroup Edition (28)

TABLE OF CONTENTS:


1. Getting Started

2. Installation & Setup
3. Using Jungle Disk Workgroup Edition
4. Configuration Options

There are 3 main features of the Jungle Disk Workgroup Edition 3.0 and you can choose to use any combination of these features to meet your specific needs.

  • Network Drive

    The Jungle Disk Workgroup Edition allows you to access your online storage as network drive to allow you to drag & drop, edit files directly to the drive, and copy files back to your machine just as easily.  Watch a video on enabling the Network Drive feature >>

  • Automatic Backup

    The Automatic Backup feature allows you to keep files and folders on your local machine backed up automatically. With a Backup Vault, your automatic backups are stored in a separate, secure area of your Online Disk, distinct from the Network Drive and offers efficiency and performance features such as compression and de-duplication.  Watch a video on creating a Backup Job >>

  • Sync

    With Sync, you can keep a local folder synchronized with a folder on your network drive, allowing you to work out of your local directories and have everything instantly stored in the cloud. If you go offline, you can keep working and have your changes sync back up when you come online. You can sync the same folder on multiple PCs, allowing you to seamlessly share files with all your PCs through the cloud. Watch a video on enabling the Sync feature >>


workgroup-userguide.png

 
User Guide : Jungle Disk Server Edition (24)

TABLE OF CONTENTS:


1. Getting Started

2. Installation & Setup
3. Using Jungle Disk Server Edition
4. Configuration Options
5. Demo Videos

The Server Edition is a product from that is targeted at the Online Server Backup market for Windows and Linux servers.

Server Edition Key Features

  • Support for very large files (no file size or backup size limits)
     
  • Block‐level de‐duplication
     
  • Compression
     
  • Efficient support for backing up lots of small files
     
  • Remote management from any Mac, Windows, or Linux PC
     
  • Block‐level incremental backups
     
  • Full extended filesystem information backups (permissions, special files, etc)
     
  • Multiple upload connections for increased throughput
     
  • AES‐256 encryption with user‐controlled key