Jungle Disk utilizes a payment system called Amazon Payments. Amazon Payments allocates a preset token balance in order to facilitate payments for invoices generated by Jungle Disk. This preset token is generally $60 - $200, sometimes higher based on your usage.

Note that this is not a typical credit card authorization, this is just a global limit that we are allowed to bill before you must manually provide us with a new authorization.

Each authorization expires one year after generation, thus, every year, please expect to renew this authorization.

It is a common misconception that the payment failure email, that you likely just received, is due to your credit card declining, however, this is rarely the case. Most billing issues can be resolved by updating your token.

To update your payment token, please follow the following steps:

Step 1: Click this link and log in with your Jungle Disk account, https://www.jungledisk.com/secure/account/newtoken.ashx.

Step 2: Log in to Amazon Payments.

Step 3: Select the proper credit card that you wish to bill to.

Step 4: Select "Confirm"

After step 4, you should receive an email confirming the payment authorization was successful.

That's it! No further action is required on your part.